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EMERGENCY POLICIES

The purpose of this Emergency Policy is to ensure the safety and well-being of all clients, staff, and visitors in the event of an emergency. This policy outlines procedures to follow during medical emergencies, fire, natural disasters, and other critical incidents.

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1. Medical Emergencies

  • Stay calm and call 911 immediately if the situation is life-threatening.

  • Administer first aid or CPR only if trained and certified to do so.

  • Notify the studio manager/owner immediately.

  • Do not move the injured person unless they are in immediate danger.

  • Complete an Incident Report Form after the situation is under control.

 

2. Fire Emergency

  • Activate the nearest fire alarm if a fire is detected.

  • Call 911.

  • Evacuate the building using designated exit routes.

  • Instructors must account for all clients and staff at the assembly point.

  • Only trained personnel may use a fire extinguisher if it is safe to do so.

  • Wait for the all-clear from emergency services before re-entering the studio.

 

3. Power Outage

  • Instructors must stop all classes safely and calmly.

  • Assist clients in leaving the studio if the outage is prolonged or affects visibility/safety.

  • Emergency lighting should activate automatically. If not, use flashlights.

 

4. Aggressive or Suspicious Behavior

  • Do not engage with the individual. Remove clients from the area calmly.

  • Call 911 if the situation escalates.

  • Report the incident to management immediately.

  • Document the incident using an Incident Report Form.

 

5. Training and Review

  • Staff will be trained annually on emergency procedures.

  • Emergency drills will be conducted bi-annually.

  • This policy will be reviewed and updated annually or as needed.

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SICKNESS POLICIES

This Sickness Policy outlines expectations for staff, instructors, and clients who are feeling unwell. The goal is to maintain a safe, clean, and supportive environment for everyone who visits our studio.

 

1. General Guidelines

  • Anyone who is feeling unwell—whether a staff member or a client—should stay home and avoid coming to the studio.

  • This includes symptoms of contagious illnesses such as:

    • Fever or chills

    • Persistent cough

    • Sore throat

    • Shortness of breath

    • Fatigue or muscle aches

    • Gastrointestinal issues (nausea, vomiting, diarrhea)

    • Runny nose or congestion not related to allergies

 

2. Client Expectations

  • Clients who are experiencing any symptoms of illness are asked to:

    • Cancel or reschedule their session.

    • Contact the studio if unsure whether it’s appropriate to attend.

  • Our cancellation policy allows for illness-related cancellations without penalty (please notify us as early as possible).

 

3. Instructor & Staff Expectations

  • Instructors and staff must stay home if they are feeling unwell.

  • Notify the studio manager as soon as possible if you are unable to work due to illness.

  • Instructors showing signs of illness during class will be asked to stop teaching and go home.

 

4. Return-to-Studio Guidelines

  • Individuals may return to the studio when:

    • They have been symptom-free for at least 24 hours without the use of medication (e.g., fever reducers).

    • For confirmed contagious illnesses (e.g., flu, COVID-19), they must follow local public health guidelines for isolation and return.

 

5. In-Studio Hygiene Protocols

To reduce the spread of illness, the studio maintains the following standards:

  • Hand sanitizer is available at the entrance and in the studio.

  • High-touch surfaces and equipment are disinfected regularly.

  • Clients and instructors are encouraged to bring their own mats and towels.

  • Ventilation is maintained per health guidelines.

 

6. Studio Rights

  • The studio reserves the right to:

    • Refuse entry to anyone displaying symptoms of illness.

    • Cancel or reschedule classes if a health risk is identified.

    • Require a medical clearance note before returning to work in certain cases.

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